Does your Smart Device support Bluetooth 4?
Category : Articles
This product uses Bluetooth Low Energy. Your smart device must support Bluetooth 4.0 (or newer).
| iPhone | iPad | iPod |
| iPhone 4s iPhone 5 iPhone 5c iPhone 5s iPhone 6 iPhone 6 Plus iPhone 6s iPhone 6s Plus iPhone 7 iPhone 7 Plus or newer |
iPad, 3rd generation iPad, 4th generation iPad (2017) iPad mini iPad mini 2 iPad mini 3 iPad mini 4 iPad Air iPad Air 2 iPad Pro or newer |
iPod Touch (5th generation) iPod Touch (6th generation) or newer |
Android devices must have Android version 4.3 or newer to support Bluetooth Low Energy.
It is important that your Android is updated to the latest Android software to operate BlueRail.
The general method for updating your Android software is:
Settings >> General (scroll down) >> About Device >> Software Update
Most devices provide a back-up method (which is recommended prior to performing updates).
CLICK HERE for more information about updating your specific device.
The vast majority of Android devices that meet the minimum requirements and can download the free BlueRail app will support all aspects. However, due to the huge number of different Android models (>5000 models) and manufacturing standards, issues may be encountered on some devices.
Android 6 (Marshmallow) is compatible with BlueRail. However, due to changes in Bluetooth permissions with Android 6, the app may not be able to detect the BlueRail trains properly. To resolve this issue, go to Settings in the OS–> Location and turn on location services. Your BlueRail trains will now be detected properly in the app. This may require a wi-fi or cellular connection on certain devices.
If your Android is updated to the latest version available (Android 4.3 or newer) and you are still having an issue connecting to trains, please read this article on Bluetooth Connection Issues.